Helth care

Targets to be realized:

Economic:
savings in the material, employees, financial resources;
extension of the range of medical services;
increase in medical treatment efficiency by decreasing the hospitalisation time period;
a higher degree of the resources efficiency based on the planning of the resource            utilisation and maintenance;
cost-based operation;
the increase of the collection rate based on the complete records keeping of all provided            medical services, and monitoring of its realization;
lower degree of blocked financial resources in the form of inventories of the material and            medications.


Qualitative:
decrease in the extension of administrative operations with more efficient performance;
increase of the level of knowledge and modernisation of medical technologies;
systematic planning, performance, implementation, monitoring, gathering, analysing and            interpretation of business activities;
instant control of all internal, and to a certain extent also external business operation            factors;
decrease in information data redundancy and a systematic provision of documentation            completeness;
more strict discipline in the material and accounting management;
increase of information reliability based on the implemented control mechanism.


Organizational:
standardization of medical service providing procedures;
standardization of material;
improvement in the employees qualification structure;
support to the implementation of health care program through the monitoring of evaluation relevant data;
fast access to financial and other resources data status of the institution;
shortened time period between request and its realization;
planning of operations and monitoring of business operations procedures at all levels within the institution;
efficient communication between individual participants in realization of business process;
availability of a large quantity of data and information relevant for decision-making.


Medical:
modernization and standardization of methods and procedures of provision of medical services;
increase in quality of diagnostics and therapy by authorised access to all relevant diagnostic and therapeutic data;
reduction in negative effects of wrong diagnostics;
early identification of effects of inadequate therapy;
service reliability and quality control;
synchronization of modern diagnostic and therapeutic procedures in accordance with modern bio-medical technology.


Science and research:
permanent application of scientific achievements;
retrospective studies;
prospective studies;
education and training (the use of electronic library systems and relevant expert systems);
link to the world-known knowledge resource centres and referential national and international medical centres.

Entity	Role in the Health Care System	IT Role	Targeted Improvements
Patient	Health care user	Keeps and takes medical documents in     paper format from one place to another.	Saving of time and efforts;  Faster and higher quality service;  Lower possibility of error;  Receiving quality information.
Health care employee	Health care provider	Issues, copies and checks individual     medical documents;  Keeps records of legally prescribed data     (diagnosis, provided services, etc.).	Saving time spent on copying;  Lower possibility of error;  Better overview of the treatment     of his patients by other health     care employees;  Automatic marking of relevant     information in the background;  Access to health care information     and continuous training;  Organized provision of health     care services.
Health care department	Organized provision of health care services	Processes individual data;  Forwards individual and collected data to     Health Care Institute and Health     Insurance Fund.	Automatic processing of individual     results;  Electronic reporting to Health     Insurance Fund and Health Care     Institute;  Realistic picture of the     department managing     requirements.
Health Insurance Fund	Health Care Service financing (and planning)	Receives and processes data about     provided services received from health     care departments.	Receiving of precise data.
Health Care Institute	Organising and planning of health care service	Receives and processes data received     from health care departments.	Receiving of precise data.
Health Care Ministry	Health Care legal regulations	Interpretation of reports received from     Health Insurance Fund and Health Care     Institute.	Receiving of precise data based     on which the Ministry can make     decisions.